Frequently Asked Questions

Find answers to common questions about our courses, payments, and platform features.

General Questions

Technical Questions

Student & courses

Teachers & materials

Payment & Support

Privacy & Security

Account & Settings

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Frequently Asked Questions

General Questions

What makes HooLearn different from others ?

If I have a problem, where can I get help?

Can i buy a course using mobile payment ?

Which types of courses does HooLearn offer?

Do I need any special software to take courses?

Are the courses self-paced?

Technical Questions

Can I access courses on my mobile device?

Do I get a certificate after completing a course?

What languages are the courses offered in?

Student & courses

How to purchase a course ?

Can I suggest a topic for a new course?

Do I have lifetime access to the courses I enroll in?

Are the courses updated to reflect current context?

How to claim my certificate?

Teachers & materials

Who can become instructor on hooLearn?

How to create an instructor account?

How to get help and orientation when creating my course?

Info

Who holds the intellectual property rights to the published courses?

How does the compensation system work for paid courses?

Can I offer free courses to build my reputation?

What tools do you recommend for recording my video sessions?

Can i update a course i've already released?

What happens when i submit my course ?

Can I publish a course using proprietary resources that I do not own? (e.g., sounds, YouTube videos, audio clips, etc.)?

Payment & Support

What happens if i'm not satisfied with my course ?

Which payment methods do you support ?

Privacy & Security

How do you manage the protection of our personal data?

Account & Settings

How to manage your account ?

How to reset my password

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